*Note: Using the buttons to dial, will only work on a phone-based browser where dialing is supported. The button may not respond on other devices or the desktop.
Q. How do I add the NUS Mobile Portal icon to the iPhone Home screen? A:
1. Navigate to the NUS Mobile Portal home screen or goto http://m.nus.edu.sg/iphone
2. On the bottom of the screen, in Mobile Safari, tap on the "+".
3. Select "Add to Home Screen"
4. In the next screen, Tap the "Add" button on the top-right.
5. You should be able to see an Icon on your iPhone Home screen now.
Q. My password has changed and I cannot logon to NUS wireless network now. A:
Please approach NUS IT Care to get your password reset.
Alternatively, you can use the "NUSNET Password Reset" mobile web-based app to self-help your password reset.
Q. Do I need a internet connection when using this portal and/or its applications? A:
Yes. This is a web-based portal, which works like any other website on the internet.
Q. Will I incur data charges by using this portal? A:
If you are connecting to the portal through your telco's data plan, charges may apply.
Please check with your telco (Singtel, Starhub or M1).
If you are within the campus, you can logon to NUS wireless network to enjoy free internet access.
Outside campus, wireless providers MAY be chargeable.
For wireless connections, you will first need to setup your mobile device to take advantage of it.
Also note that iOS devices will attempt to use a wireless connection only if you are connected to NUS. If not, the iPhone will use your telco's data plan, which charges may apply.
Consult your mobile device manual on how to use your wireless and data plan connections.
Q. Can I use this portal on my other brand X phone/device? A:
In general, iOS and Android devices works well.
We have not determined if this portal works well with other devices.
Q. I have an RSS feed which I would like to place in "Announcements & Events". Who can I contact? A:
Email mobilehelp@nus.edu.sg. Explain who you are and where you are from.
On a case-by-case basis, we will evaluate to determine if we can assist you.
Q. I am interested to assist NUS to develop mobile applications. Can I contact you? A:
Whether you are a student or staff, we welcome opportunities to work with individuals or a team of developers.
Drop us a note at mobilehelp@nus.edu.sg and indicate your interest.
Q. My iPhone or brand X phone is not working. Can NUS help me? A:
That depends on what is not working.
If any of your iPhone or brand X phone hardware has failed and you have bought it from Singtel, Starhub or M1, you should approach them.
You can report any bugs on the portal or its applications to IT care or email mobilehelp@nus.edu.sg.
Q. If I have queries regarding this portal, who can I contact? A:
You can email mobilehelp@nus.edu.sg